People Behind the Insights

We exist to uncover what customers truly think. That way leaders make decision grounded in reality.

Our Mission

To help companies move beyond guesswork by providing independent, actionable
customer intelligence that fuels growth, optimizes retention, and supports critical business decisions.

What Drives Us

Our principles guide every engagement and ensure uncompromising quality

Initial Outreach

We never take equity, we never have conflicts of interest. Our only agenda is uncovering the truth.

Customer-Centric

Every insight stems from actual customer conversations - not survey, not assumptions.

Proven Expertise

Over a decade of specialized work with companies where customer perception determines value.

Action-Oriented

We deliver insights designed to inform decisions, not collect dust in a report somewhere.

Meet the Team

Experienced professionals who've spent years understanding what makes customer relationships succeed or fail.

Sarah Davis

co-founder & ceo

Sarah leads Proven, delivering customer insights to help companies build what customers truly want. Ex-strategy & sales at fast-growing tech companies.

Mark Brenner

co-founder

Serial entrepreneur (2 $1B+ exits), founder of NarrowCast Ventures. Drives growth strategies & major value creation at Proven.

Ready to Hear The Truth?

Let's discuss how independent customer research can transform your decision-making.

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